Return & Refund

Return & Refund Policy

At My Home Treasures, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our Return & Refund Policy is designed to make the process as smooth as possible.

1. Return Eligibility

You may return most items within 30 days of receipt for a full refund or exchange, provided that:
The item is unused and in its original packaging.
The item is not a final sale or clearance item.
Proof of purchase (order number or receipt) is included.

2. How to Initiate a Return

To initiate a return, please follow these steps:
Contact Us: Email our customer service team at support@myhometreasures.com to request a return authorization.
Package Your Return: Carefully package the item you wish to return, including all original packaging, accessories, and documentation.
Return Shipping: You will be responsible for the return shipping costs unless the item is defective or the return is a result of our error. We recommend using a trackable shipping service to ensure the item reaches us safely.

3. Refund Process

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase. Please note that depending on your bank or credit card provider, it may take additional time for the refund to appear in your account.

4. Exchanges

If you wish to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the desired item.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund at no additional cost to you.

6. Non-Returnable Items

Certain items are non-returnable, including:
Final sale or clearance items
Personalized or custom-made items
Perishable goods (e.g., food products)

7. Contact Us

If you have any questions regarding our Return & Refund Policy or need assistance with your return, please feel free to reach out:
Email: support@myhometreasures.com
Thank you for shopping with My Home Treasures! We appreciate your business and are here to help you with any of your needs.