FAQS

FAQs (Frequently Asked Questions)

1. What types of products do you offer?

We offer a wide range of lifestyle and cleaning products, including kitchen essentials, home organization tools, eco-friendly cleaning supplies, and home décor items. Our goal is to provide you with everything you need to create a comfortable and stylish home.

2. How can I place an order?

You can easily place an order through our website. Simply browse our product categories, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.

3. What payment methods do you accept?

We accept various payment methods, including major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All payments are processed securely.

4. How long does shipping take?

Shipping times vary based on your location and the shipping method chosen. Typically, orders are processed within 1-3 business days, and standard shipping may take 5-7 business days. Expedited options are also available for faster delivery.

5. Can I track my order?

Yes! Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on the carrier’s website to track your shipment’s progress.

6. What is your return policy?

We want you to be satisfied with your purchase. If you are not completely happy, you can return most items within 30 days of receiving your order for a full refund, provided they are unused and in their original packaging. Please refer to our Return & Refund Policy for more details.

7. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on the destination. Please check at checkout for availability.

8. Are your cleaning products eco-friendly?

Many of our cleaning supplies are eco-friendly and made from sustainable materials. We are committed to providing products that are safe for both your home and the environment.

9. How can I contact customer service?

If you have any questions or need assistance, you can reach our customer service team by email at support@myhometreasures.com . We are here to help!

10. Do you have a loyalty program?

Yes! We offer a loyalty program that rewards you for your purchases. Sign up for our newsletter to stay informed about promotions, discounts, and exclusive offers.